MODERN SLAVERY AND HUMAN TRAFFICKING
STATEMENT FOR THE FINANCIAL YEAR 2020
INTRODUCTION
This statement is made on behalf of Claimdesk Limited pursuant to the section 54(1) of the Modern Slavery Action 2015 and comprises our slavery and human trafficking statement.
We are committed to improving our practices to combat slavery and human trafficking.
OUR BUSINESS
We manage and assist insurers and property managers to fulfil reactive maintenance claims for plumbing, drainage, and boiler breakdowns.
OUR SUPPLY CHAINS
Our supply chains include: sub-contracting of field engineering services, plus outplacement of certain other routine administrative tasks that are commoditised in nature. Outplacement is to a mix of onshore and offshore providers.
OUR POLICIES ON SLAVERY AND HUMAN TRAFFICKING
We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Anti-Slavery and Human Trafficking Policy reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our business and in our supply chains.
DUE DILIGENCE PROCESSES FOR SLAVERY AND HUMAN TRAFFICKING
As part of our initiative to identify, monitor and mitigate against industry risk, business transaction risk and risk in the countries in which we operate. We have in place policies and systems across our business; our trading partners; and our supply chains to:-
- Identify inappropriate employment practices;
- Identify, assess and monitor other potential risk areas;
- Mitigate the risk of slavery and human trafficking occurring;
- Protect whistle-blowers; and
- Investigate reports of Modern Slavery.
SUPPLIER ADHERENCE TO OUR VALUES AND ETHICS
We have zero tolerance to slavery and human trafficking. To ensure all those in our supply chain and contractors comply with our values we operate in line with principles of responsible sourcing, including paying employees at the prevailing minimum wage applicable within their relevant country of operations. We have in place a Supplier Code of Conduct which outlines our expectations. The relevant account managers will monitor and enforce compliance of the Supplier Code of Conduct.
TRAINING
To ensure a high level of understanding of the risks of modern slavery and human trafficking in our business, in our supply chains and in our business partners, we provide relevant training to our colleagues. Under our Supplier Code of Conduct we also require our business partners to provide regular and relevant training to their staff and suppliers and providers.
STATEMENT
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our Group’s slavery and human trafficking statement for the financial year ending 31st May 2020 and was approved by the Board of Directors of Claimdesk Limited on 31st May 2020.